Boost performance and fuel your company’s growth

Choose a partner well-known for successful deployments and effective collaboration.

Your source for an outstanding UC, UCC and IP telephony instruction program

Learn how GTS can help forward-thinking corporations.

GTS was established in response to the growing need for an outstanding UC, UCC and IP telephony instruction program.

We serve as a strategic partner to value-added resellers (VARs) and enterprise corporations committed to ensuring that their UC, UCC and VoIP training is successful.

User adoption is essential to the successful deployment of your new voice, unified communication, unified contact center or collaboration solution.

Research tells us that the average employee uses only a fraction of software functionality due to inadequate training and support.

What We Do

Project Communication
Use Case Identification
Business Analysis/Requirements Gathering
End User Training Sessions
End User Documentation
Level 1 Migration Support
MACD Administration Training
Human Algorithm
Train the Trainer Certification

Everything you need for a seamless migration.

Control expenses.

GTS is a cost-effective alternative to hiring full-time trainers. For companies that do have trainers on staff, we offer inexpensive options for supporting their efforts, including Train the Trainer services and First Day of Service support.

Provide the absolute best training available.

With more than 70 years of combined experience, our trainers bring an exceptional level of expertise to your deployment projects. These End-User Experts are tech-savvy, up-to-date on every equipment feature and well-versed in keeping employees engaged and motivated to learn.

Implement any size or type of UC, UCC or deployment successfully.

GTS is flexible beyond compare. We customize your training to fulfill your unique needs and can accommodate training for as few as two or as many as 100,000 employees.

Optimize staff productivity.

We present the technology and its benefits so that employees see the value and embrace the technology. The training process becomes meaningful and important, and as employees adopt the technology, ROI grows!

Plus, as a certified Minority Business Enterprise (MBE), GTS is an ideal partner for corporate clients looking to increase their MBE spending goals.

We can help your employees become more productive and efficient.

How? By helping employees understand and use every feature of the technologies their organizations adopt.

The proven GTS User Adoption Process can ensure that the all-important human factor — along with hardware, software and data — becomes a focus during all phases of design and deployment.