Everything you need for a seamless migration.
User adoption is essential to the successful deployment of your new voice, unified communication, unified contact center or collaboration solution.
Research tells us that the average employee uses only a fraction of software functionality due to inadequate training and support.
We can help employees become more productive and efficient by helping them understand and use every feature of the technologies their organizations adopt.
The proven GTS User Adoption Process can ensure that the all-important human factor — along with hardware, software and data — becomes a focus during all phases of design and deployment!
What We Do
Use Case Identification
Business Analysis/Requirements Gathering
End User Training Sessions
End User Documentation
Level 1 Migration Support
MACD Administration Training
Train the Trainer Certification